Ozow Refunds allows customers to receive refunds from merchants instantly with a few simple clicks. Using the same platform that the purchase was made on, Ozow Refunds provides a seamless payment process without the need to request any customer or banking information.
Read more about Ozow Refunds here
With a few simple clicks, merchants can process instant refunds for their customers.
Using the same platform the purchase was made on, Ozow Refunds provides a seamless payment process without the need to request any customer or banking information.
- User logs onto the Merchant Dashboard
- User navigates and selects the Transactions menu and searches for the transaction which needs to be refunded with Status = Complete
- User selects the transaction from the transaction list
- User selects the Refund or Manual Refund button
- User completes the Refund details and clicks Submit button
- User navigates and selects the Refund menu
- User views the Refunds list where all the Refunds will be displayed
All refunds are based the value of return items and not a gross amount, therefore you are entitled to the full price of those items in a larger purchase.
Updated 4 months ago