# Shopify

> Accept Ozow payments on Shopify. The integration is set up from your Ozow Dashboard, with no plugin to download.

Source: https://hub.ozow.com/integration-methods/plugins-and-platforms/shopify/

Accept Ozow payments on your Shopify store. The Ozow Shopify integration is set up directly from
your Ozow Dashboard, no plugin download required.

## Before you start

- You need an active Ozow merchant account. If you don't have one, sign up at [ozow.com/merchants](https://ozow.com/merchants).
- You need an active Shopify store.
- Ozow only accepts payments in South African Rand (ZAR). Make sure your Shopify store currency is
  set to ZAR before activating Ozow.

## Installation

1. Log in to your Ozow Dashboard at [dash.ozow.com](https://dash.ozow.com)
2. Navigate to **Integrations** → **Applications** in the left menu, or go directly to [dash.ozow.com/MerchantAdmin/Applications](https://dash.ozow.com/MerchantAdmin/Applications)
3. Select the **Shopify** option
4. Click **Add store**
5. Select the merchant site you want to link to your Shopify store from the **MerchantSiteId** dropdown
6. Enter your Shopify store name in the **ShopifyStoreName** field
7. Click **Submit**: you will be redirected to Shopify to complete the installation

> ℹ️ **Can't see the Integrations tab?** Access to the Integrations section of the Dashboard
> requires a specific permission to be enabled on your account. If you don't see it, contact
> [support@ozow.com](mailto:support@ozow.com) or your account manager to request access.

> ℹ️ **Can't find your store name?** If your entered Shopify store name does not work, try your
> Shopify domain name instead. You can find it in Shopify by going to **Settings** → **Domains**.
> Under "Shopify-managed domains" you'll see your `.myshopify.com` URL. The part before
> `.myshopify.com` is your Shopify domain name. You can also find it in your browser's address bar
> while in the Shopify admin; it appears in the format
> `https://[your-store-name].myshopify.com/admin`.

## Uninstalling

1. Log in to your Shopify admin portal
2. Navigate to **Settings** → **Payments**
3. Under **Supported payment options**, find Ozow and click **Manage**
4. Click **Deactivate Ozow** to disable the integration
5. Once deactivated, click **Uninstall Ozow** to remove it completely
6. Confirm by clicking **Uninstall Ozow** in the confirmation dialog

> ⚠️ **Important**: Uninstalling Ozow will prevent you from completing outstanding tasks on existing
> orders, such as refunds, voids, or capturing payments. Make sure all outstanding orders are
> resolved before uninstalling.

## Migrating from an older Shopify integration

If you have an older Ozow Shopify integration installed, follow these steps to migrate:

1. Follow the uninstall steps above to remove the old integration
2. Once removed, follow the installation steps above to install the new integration

## Support

For assistance with your Shopify integration contact [support@ozow.com](mailto:support@ozow.com) or
reach out to your account manager.