Get Refund

GET /refunds/{id}

Try it

Parameters

X-Correlation-IDheaderid*path

Request sampleLanguage

curl -X GET 'https://one.ozow.com/v1/refunds/497f6eca-6276-4993-bfeb-53cbbbba6f08' \
  -H 'Authorization: Bearer YOUR_ACCESS_TOKEN' \
  -H 'X-Correlation-ID: 00000000-0000-0000-0000-000000000000'

Response exampleStatus

{
  "links": {
    "self": "https://one.ozow.com/refunds/497f6eca-6276-4993-bfeb-53cbbbba6f08",
    "cancel": "https://one.ozow.com/refunds/497f6eca-6276-4993-bfeb-53cbbbba6f08/cancel"
  },
  "id": "b1fa5055-19c5-41ab-86dd-15272d103455",
  "transactionId": "497f6eca-6276-4993-bfeb-53cbbbba6f08",
  "amount": {
    "currency": "ZAR",
    "value": 50
  },
  "requested": "2026-01-15T09:30:00Z",
  "completed": "2026-01-16T11:04:22Z",
  "status": "Pending",
  "reason": "<reason>",
  "paidTo": {
    "accountNumber": "1234567890",
    "institution": "Demo Bank",
    "branchCode": "<branchCode>"
  },
  "realTimePayment": false
}

Built from the response schema. Values are placeholders, not real data.

GEThttps://one.ozow.com/v1/refunds/{id}Production

Build with AI 2 packages

A build package is every page for one task, with the API operations they use. Copy the prompt into a coding assistant, or hand it the package itself: slim links to each page, full inlines all of them in one document.

Refund a paymentEverything needed to refund a completed payment through One API, in full or in part, and to handle the statuses a refund moves through.
View package
Migrate refunds from the Payments API to One APIEverything needed to move an existing refunds integration onto One API, with the legacy guide and its One API counterpart side by side.
View package

Retrieve a refund by its unique identifier.

Authentication

OAuth 2.0
scopesrefunds

Path parameters

id string required
The refund identifier.
example497f6eca-6276-4993-bfeb-53cbbbba6f08

Header parameters

X-Correlation-ID string
Optional correlation id for the request, if not supplied a new one will be generated and passed onto all underlying requests and returned as a header.

Responses

200 OK

X-Correlation-ID header
The correlation id for the request that was processed.

links object required
Links related to this resource.
- self string uri required
  The unique URI to this resource.
- cancel string
id string uuid required
The unique identifier for this refund.
transactionId string uuid required
The transactions identifier of the payment that is being refunded.
amount Amount required
The refund amount.
Fields of Amount
- currency string required
  The ISO 4217 current code.
  min length3max length3
- value number float required
  The amount in the currency specified.
  min0.01
Open Amount on its own page
requested string date-time required
The date and time the refund was requested.
completed string date-time
The date and time the refund was completed.
status string required
The refund status. Possible values are:
- Pending - The refund request has been submitted and accepted.
- Complete - The refund has been paid successfully.
- Submitted - The refund has been assigned to a batch and is being processed.
- Failed - The refund payment has failed.
- Cancelled - The refund has been cancelled before it was submitted.
- Returned - The refund payment has been returned because the account that was being refunded no longer exists.
values"Pending""Complete""Submitted""Failed""Cancelled""Returned"
reason string
The reason for the status of the refund.
paidTo RefundPaidTo
The bank details of where the refund was paid to.
Fields of RefundPaidTo
- accountNumber string required
  The bank account number the refund was paid into.
- institution string required
  The display name of the institution holding the account.
- branchCode string nullable
  The branch code of the account.
  max length10
Open RefundPaidTo on its own page
realTimePayment boolean required
Whether or not this payment should happen in real time. Please refer to the Ozow Pricing page for more information.
defaultfalse

401 Unauthorised.

X-Correlation-ID header
The correlation id for the request that was processed.

id string uuid required
a unique identifier for this particular occurrence of the problem.
links object nullable
Present on an authentication or authorisation failure, and null otherwise.
- about string uri
  A link that leads to further details about this particular occurrence of the problem. When derefenced, this URI SHOULD return a human-readable description of the error.
- type string uri
  A link that identifies the type of error that this particular error is an instance of. This URI SHOULD be dereferencable to a human-readable explanation of the general error.
code string required
An application-specific error code, expressed as a string value. Key on this rather than on title or detail, which are written for a person. A rejection at the transport level uses the status name, one of BadRequest, Unauthorized, Forbidden, NotFound, NotAllowed, Conflict, UnsupportedMediaType, BadGateway or InternalServerError. An operation refusing a request on its own rules returns a code of its own.
title string required
A short, human-readable summary of the problem that SHOULD NOT change from occurrence to occurrence of the problem, except for purposes of localization.
detail string required
A human-readable explanation specific to this occurrence of the problem. Like title, this field’s value can be localized.
source object nullable
Where in the request the problem was found. All three keys are present whenever source is, with the ones that do not apply set to null. source itself is null where the failure is not about a part of the request.
- pointer string json-pointer nullable
  a JSON Pointer RFC6901 to the value in the request document that caused the error [e.g. "/data" for a primary data object, or "/data/attributes/title" for a specific attribute]. This MUST point to a value in the request document that exists; if it doesn’t, the client SHOULD simply ignore the pointer.
- parameter string nullable
  A string indicating which URI query parameter caused the error.
- header string nullable
  A string indicating the name of a single request header which caused the error.
meta object nullable
A meta object containing non-standard meta-information about the error. Null where the request carried no X-Correlation-ID, and on an authentication failure, which does not echo it.
- correlationId string
  The X-Correlation-ID sent with the request, echoed back so it can be quoted to support. Absent when the request carried no correlation header.

No usable access token on the request

{
  "id": "1cecc2b7-1c29-418a-b26a-bf7546926083",
  "links": {
    "about": "https://ozow.stoplight.io/docs/one-api/zi18vomr0jm8c-generate-authentication-token",
    "type": "https://tools.ietf.org/html/rfc7235#section-3.1"
  },
  "code": "Unauthorized",
  "title": "Unauthorized Request",
  "detail": "Authorization header is missing or invalid.",
  "source": {
    "pointer": null,
    "parameter": null,
    "header": "Authorization"
  },
  "meta": null
}

404 Not found. The item with the specified identifier could not be found, or this resource is not allowed for the resource identifier.

X-Correlation-ID header
The correlation id for the request that was processed.

id string uuid required
a unique identifier for this particular occurrence of the problem.
links object nullable
Present on an authentication or authorisation failure, and null otherwise.
- about string uri
  A link that leads to further details about this particular occurrence of the problem. When derefenced, this URI SHOULD return a human-readable description of the error.
- type string uri
  A link that identifies the type of error that this particular error is an instance of. This URI SHOULD be dereferencable to a human-readable explanation of the general error.
code string required
An application-specific error code, expressed as a string value. Key on this rather than on title or detail, which are written for a person. A rejection at the transport level uses the status name, one of BadRequest, Unauthorized, Forbidden, NotFound, NotAllowed, Conflict, UnsupportedMediaType, BadGateway or InternalServerError. An operation refusing a request on its own rules returns a code of its own.
title string required
A short, human-readable summary of the problem that SHOULD NOT change from occurrence to occurrence of the problem, except for purposes of localization.
detail string required
A human-readable explanation specific to this occurrence of the problem. Like title, this field’s value can be localized.
source object nullable
Where in the request the problem was found. All three keys are present whenever source is, with the ones that do not apply set to null. source itself is null where the failure is not about a part of the request.
- pointer string json-pointer nullable
  a JSON Pointer RFC6901 to the value in the request document that caused the error [e.g. "/data" for a primary data object, or "/data/attributes/title" for a specific attribute]. This MUST point to a value in the request document that exists; if it doesn’t, the client SHOULD simply ignore the pointer.
- parameter string nullable
  A string indicating which URI query parameter caused the error.
- header string nullable
  A string indicating the name of a single request header which caused the error.
meta object nullable
A meta object containing non-standard meta-information about the error. Null where the request carried no X-Correlation-ID, and on an authentication failure, which does not echo it.
- correlationId string
  The X-Correlation-ID sent with the request, echoed back so it can be quoted to support. Absent when the request carried no correlation header.

No resource with that identifier

{
  "id": "5b9e3c17-4a8d-42f0-9e61-3c7b0f2a8d15",
  "links": null,
  "code": "NotFound",
  "title": "Not Found",
  "detail": "The requested resource was not found.",
  "source": {
    "pointer": "/data",
    "parameter": "/v1/payments/497f6eca-6276-4993-bfeb-53cbbbba6f08",
    "header": null
  },
  "meta": {
    "correlationId": "497f6eca-6276-4993-bfeb-53cbbbba6f08"
  }
}

500 Internal Server Error.

X-Correlation-ID header
The correlation id for the request that was processed.

id string uuid required
a unique identifier for this particular occurrence of the problem.
links object nullable
Present on an authentication or authorisation failure, and null otherwise.
- about string uri
  A link that leads to further details about this particular occurrence of the problem. When derefenced, this URI SHOULD return a human-readable description of the error.
- type string uri
  A link that identifies the type of error that this particular error is an instance of. This URI SHOULD be dereferencable to a human-readable explanation of the general error.
code string required
An application-specific error code, expressed as a string value. Key on this rather than on title or detail, which are written for a person. A rejection at the transport level uses the status name, one of BadRequest, Unauthorized, Forbidden, NotFound, NotAllowed, Conflict, UnsupportedMediaType, BadGateway or InternalServerError. An operation refusing a request on its own rules returns a code of its own.
title string required
A short, human-readable summary of the problem that SHOULD NOT change from occurrence to occurrence of the problem, except for purposes of localization.
detail string required
A human-readable explanation specific to this occurrence of the problem. Like title, this field’s value can be localized.
source object nullable
Where in the request the problem was found. All three keys are present whenever source is, with the ones that do not apply set to null. source itself is null where the failure is not about a part of the request.
- pointer string json-pointer nullable
  a JSON Pointer RFC6901 to the value in the request document that caused the error [e.g. "/data" for a primary data object, or "/data/attributes/title" for a specific attribute]. This MUST point to a value in the request document that exists; if it doesn’t, the client SHOULD simply ignore the pointer.
- parameter string nullable
  A string indicating which URI query parameter caused the error.
- header string nullable
  A string indicating the name of a single request header which caused the error.
meta object nullable
A meta object containing non-standard meta-information about the error. Null where the request carried no X-Correlation-ID, and on an authentication failure, which does not echo it.
- correlationId string
  The X-Correlation-ID sent with the request, echoed back so it can be quoted to support. Absent when the request carried no correlation header.

The request failed on the Ozow side

{
  "id": "9e0d5a83-6b24-4c19-8f7a-2d1b3e6c0a97",
  "links": null,
  "code": "InternalServerError",
  "title": "Internal Server Error",
  "detail": "Error occurred while processing request.",
  "source": {
    "pointer": "/data",
    "parameter": null,
    "header": null
  },
  "meta": {
    "correlationId": "497f6eca-6276-4993-bfeb-53cbbbba6f08"
  }
}

Guides

Refund a paymentIssue a refund with One API. Refunds are merchant-initiated backend operations with no customer-facing step, so the whole flow is in your backend.

Request

curl -X GET 'https://one.ozow.com/v1/refunds/497f6eca-6276-4993-bfeb-53cbbbba6f08' \
  -H 'Authorization: Bearer YOUR_ACCESS_TOKEN' \
  -H 'X-Correlation-ID: 00000000-0000-0000-0000-000000000000'

using var client = new HttpClient();

var request = new HttpRequestMessage(HttpMethod.Get, "https://one.ozow.com/v1/refunds/497f6eca-6276-4993-bfeb-53cbbbba6f08");
request.Headers.Add("Authorization", "Bearer YOUR_ACCESS_TOKEN");
request.Headers.Add("X-Correlation-ID", "00000000-0000-0000-0000-000000000000");

var response = await client.SendAsync(request);
var body = await response.Content.ReadAsStringAsync();

<?php
$curl = curl_init();

curl_setopt_array($curl, [
    CURLOPT_URL => 'https://one.ozow.com/v1/refunds/497f6eca-6276-4993-bfeb-53cbbbba6f08',
    CURLOPT_RETURNTRANSFER => true,
    CURLOPT_CUSTOMREQUEST => 'GET',
    CURLOPT_HTTPHEADER => [
        'Authorization: Bearer YOUR_ACCESS_TOKEN',
        'X-Correlation-ID: 00000000-0000-0000-0000-000000000000',
    ],
]);

$response = curl_exec($curl);
curl_close($curl);

const response = await fetch("https://one.ozow.com/v1/refunds/497f6eca-6276-4993-bfeb-53cbbbba6f08", {
  method: "GET",
  headers: {
    "Authorization": "Bearer YOUR_ACCESS_TOKEN",
    "X-Correlation-ID": "00000000-0000-0000-0000-000000000000",
  },
});

const data = await response.json();

import requests

headers = {
    "Authorization": "Bearer YOUR_ACCESS_TOKEN",
    "X-Correlation-ID": "00000000-0000-0000-0000-000000000000",
}

response = requests.get(
    "https://one.ozow.com/v1/refunds/497f6eca-6276-4993-bfeb-53cbbbba6f08",
    headers=headers,
)

Response

{
  "links": {
    "self": "https://one.ozow.com/refunds/497f6eca-6276-4993-bfeb-53cbbbba6f08",
    "cancel": "https://one.ozow.com/refunds/497f6eca-6276-4993-bfeb-53cbbbba6f08/cancel"
  },
  "id": "b1fa5055-19c5-41ab-86dd-15272d103455",
  "transactionId": "497f6eca-6276-4993-bfeb-53cbbbba6f08",
  "amount": {
    "currency": "ZAR",
    "value": 50
  },
  "requested": "2026-01-15T09:30:00Z",
  "completed": "2026-01-16T11:04:22Z",
  "status": "Pending",
  "reason": "<reason>",
  "paidTo": {
    "accountNumber": "1234567890",
    "institution": "Demo Bank",
    "branchCode": "<branchCode>"
  },
  "realTimePayment": false
}

Built from the response schema. Values are placeholders, not real data.

Unauthorised.

{
  "id": "1cecc2b7-1c29-418a-b26a-bf7546926083",
  "links": {
    "about": "https://ozow.stoplight.io/docs/one-api/zi18vomr0jm8c-generate-authentication-token",
    "type": "https://tools.ietf.org/html/rfc7235#section-3.1"
  },
  "code": "Unauthorized",
  "title": "Unauthorized Request",
  "detail": "Authorization header is missing or invalid.",
  "source": {
    "pointer": null,
    "parameter": null,
    "header": "Authorization"
  },
  "meta": null
}

Not found. The item with the specified identifier could not be found, or this resource is not allowed for the resource identifier.

{
  "id": "5b9e3c17-4a8d-42f0-9e61-3c7b0f2a8d15",
  "links": null,
  "code": "NotFound",
  "title": "Not Found",
  "detail": "The requested resource was not found.",
  "source": {
    "pointer": "/data",
    "parameter": "/v1/payments/497f6eca-6276-4993-bfeb-53cbbbba6f08",
    "header": null
  },
  "meta": {
    "correlationId": "497f6eca-6276-4993-bfeb-53cbbbba6f08"
  }
}

Internal Server Error.

{
  "id": "9e0d5a83-6b24-4c19-8f7a-2d1b3e6c0a97",
  "links": null,
  "code": "InternalServerError",
  "title": "Internal Server Error",
  "detail": "Error occurred while processing request.",
  "source": {
    "pointer": "/data",
    "parameter": null,
    "header": null
  },
  "meta": {
    "correlationId": "497f6eca-6276-4993-bfeb-53cbbbba6f08"
  }
}