WhatsApp for Business

Payment Request on the Merchant Dashboard

Step 1

Create payment request by capturing the details required, including your selecting WhatsApp as your Delivery Method and your number.

Step 2

Confirmation screen.

Step 3

View the Payment Requests sent.

Payment Request Bulk Upload on the Merchant Dashboard

Step 1

Download the template from the Merchant Dashboard.

Step 2

Populate the document with the relevant information.

Step 3

Select the file you want to upload, then upload to the Merchant Dashboard.

Step 4

View Bulk Payment Requests.

Bulk Payment Request API

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Send WhatsApp Message using the Bulk Payment Request API

When a Merchant opts in for WhatsApp Messaging then they will be enabled with the ability to send Payment Request Links using the Bulk Payment Request API through the WhatsApp Channel to their customers.

Refer to https://hub.ozow.com/docs/bulk-payment-request-api to see details about the Bulk Payment Request API.

Payment Request through Request Portal

Step 1

Navigate to the Payment Request Portal site.

Step 2

Create a request by capturing the form details.

Step 3

Capture the customer name (optional) and the cell number (required). Then click 'Create'.

Step 4

View the details captured, then click 'Confirm' to send the request.

Step 5

View confirmation for payment request sent.

WhatsApp Message Template

The WhatsApp for Business offers a customisable message template that can be sent to merchant customers. Below is an example of a WhatsApp message template:

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Meta Verification

All message templates will undergo verification process by Meta to ensure that the standard is met.

Price Comparisons

*For SME there will be a once-off R3 000 onboarding fee.